Beauty Blueprint Studio Frequently Asked Questions

How do I order a personalized Beauty Blueprint?

Open the Personalized Beauty Blueprint product page, upload one clear front-facing photograph, choose your makeup goal, add the product to your cart and complete checkout.

What file does the customer upload?

For a personalized Beauty Blueprint, the customer uploads a face photograph—not an ebook or finished PDF. The photograph is used to create the custom report.

Can I upload a photograph from my phone?

Yes. Tap the upload field on the product page and choose a photograph from your phone’s photo library. Wait for the upload confirmation before adding the product to the cart.

What kind of photograph should I use?

Use one clear, front-facing, unfiltered photograph in bright, even lighting. Keep hair away from the face when possible. No makeup or light makeup works best. See Photo Instructions.

What happens after checkout?

You will receive an order-confirmation email. Your custom report is then created and manually delivered to the email address used at checkout.

When will I receive my personalized PDF?

Your personalized Beauty Blueprint will be emailed within 2–3 business days after your order and a usable photograph are received.

How do ready-made ebooks and beauty guides work?

For ready-made ebooks and printable guides, the customer does not upload a file. After checkout, the Digital Products app sends a download link for the PDF.

How do I download an ebook or completed report?

Open the delivery email and select the download button or PDF filename. The file can be saved to the Files or Books app on a phone, or to the Downloads folder on a computer.

Will a digital product be shipped?

No. Personalized reports, ebooks and printable guides are digital products. Nothing is mailed or physically shipped.

Can I print the PDF?

Yes. You may save the PDF for personal use and print a copy for yourself. Digital files may not be resold, shared publicly or redistributed.

What happens if my photograph is blurry or unusable?

You may be contacted at the email address used at checkout and asked to submit a clearer replacement photograph. Delivery begins after a usable photograph is received.

How is my photograph handled?

Your photograph is used to create the requested personalized report. It is not intentionally published or shared for marketing without separate permission. You may request deletion after delivery. Read the Photo Privacy Policy.

I cannot find my download or delivery email. What should I do?

Check your spam, junk and promotions folders and confirm that you are checking the email address used at checkout. For help, visit Delivery & Support or Contact Us.