Beauty Blueprint Delivery and Support
Beauty Blueprint Delivery and Support
Beauty Blueprint Studio offers personalized services, downloadable products and physical beauty products. The support path depends on what you purchased.
Personalized Beauty Reports
Personalized reports are delivered digitally after the submitted photograph, makeup goal and required information are reviewed. Current timing and revision terms should be shown on the product listing and order confirmation.
Downloadable PDFs and Ebooks
Digital products are delivered electronically. No physical package is shipped. Use an email address you can access and save the file to your own device after delivery.
Physical Beauty Products
Physical products require processing and shipping. Tracking, estimated delivery and return information will be provided according to the applicable product listing and store policy.
Read Shipping, Returns and Order Support
Before Contacting Support
- Check your inbox, spam, junk and promotions folders.
- Search for Beauty Blueprint Studio and the email address used at checkout.
- Confirm the order email and shipping address are correct.
- For downloads, try saving the file before opening it and confirm your device has a PDF reader.
- For physical orders, review the tracking link and carrier scan history.
Contact Support When
- A promised digital file has not arrived after the stated delivery period.
- A file is corrupt, unreadable or materially incomplete.
- The wrong digital item was delivered.
- A physical order is damaged, incorrect or missing an item.
- You have a question about a submitted photograph or privacy.
Information to Include
- Name and email used on the order
- Order number
- Product title
- A concise explanation of the problem
- Screenshots or photographs when helpful
Contact Beauty Blueprint Studio Support